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Terms Of Service

The rules that apply when you browse, purchase, and use our store.

These terms govern your access to the Nexa website, your use of customer accounts, and any orders placed through our e-commerce platform.

Effective date: March 20, 2026

Store Use and Eligibility

By accessing or using the Nexa website, you agree to use the store only for lawful purposes and in a way that does not interfere with the security, operation, or experience of other customers.

You are responsible for ensuring that information you submit through the store is accurate, current, and complete. If you create an account, you are responsible for safeguarding your login credentials and any activity that occurs under your account.

Orders, Pricing, and Availability

All orders are subject to acceptance and availability. Product listings, descriptions, prices, promotions, and stock levels may change without notice, and items may be unavailable or discontinued at any time.

We reserve the right to correct pricing errors, refuse suspicious or fraudulent orders, limit quantities, cancel duplicate transactions, or request additional verification before fulfilling an order.

  • Placing an order does not guarantee acceptance until payment and verification steps are completed.
  • Promotional pricing, discounts, and offers may be subject to separate conditions or limited durations.
  • Shipping times are estimates and may vary due to carrier delays, holidays, inventory processing, or events outside our control.

Payments, Shipping, and Returns

Customers agree to provide authorized payment details and accurate billing information. If a transaction fails, is reversed, or is flagged for review, we may delay or cancel fulfillment until the issue is resolved.

Shipping, delivery, return, exchange, and refund handling are subject to the policies presented during checkout or elsewhere on the store. Product condition, eligibility windows, and proof of purchase may affect return approval.

Content and Intellectual Property

The Nexa website, including branding, graphics, photography, product descriptions, layout, software, and other materials, is owned by Nexa or its licensors and is protected by applicable intellectual property laws.

You may view and use store content for personal, non-commercial shopping purposes only. You may not reproduce, copy, scrape, modify, distribute, or exploit store content without prior written permission.

Disclaimers and Liability

The store is provided on an as-available basis. To the fullest extent permitted by law, we do not guarantee uninterrupted availability, error-free operation, or that all content is always complete, accurate, or current.

To the extent permitted by applicable law, Nexa will not be liable for indirect, incidental, special, or consequential damages arising from use of the store, delayed deliveries, service interruptions, or unauthorized account access. Nothing in these terms limits rights that cannot legally be waived.

Questions

Need clarification about one of our store policies?

Contact our support team before placing an order if you need help understanding shipping, payments, returns, accessibility, or account-related terms.